Customers’ expectations for products and services are higher than ever. For most people, there is no greater test of a brand’s quality than their experience when dealing with support.
Whether you’re comparing support software options, or just configuring your company’s tool-of-choice, we’ve pared away the bells and whistles to help you focus on the four features that make the difference to your customers.
It’s almost impossible not to come across Google Apps for Business and Microsoft’s Office 365 if you’re looking into cloud-based office suite products.
Although the two seem similar, they each have defining characteristics that you need to understand before making your decision.
To save you the research time, and hopefully inform any eventual decision, we’ve detailed the primary differences.
As a project manager, you want to keep things under control and ahead of schedule. To minimize chaos, you need a way to keep your team together, in one place. A place that will help you manage team members and help them stay organized as a part of the larger project.
We’ve tried a number of project management tools ourselves, but two in particular have stood out: Asana and Basecamp. There’s a reason both products have passionate advocates, but we want to drill into what makes them different from one another.
These days, there’s an app for practically everything. But sometimes, nothing beats Google’s search bar - if you know its secrets. With a little fine tuning, you can use Google to perform incredibly specific and useful functions.
Here’s Synata’s list of the best, no-so-well-known ways to make Google do more for you at work.
Box is celebrating the release of their overhauled Box for iPhone and iPad app by offering 50GB of free storage (for life!) to users who download the app between now and February 15th, 2014.
To put that into context, Box usually offers 10GB of free storage and Dropbox gives you 2GB... So in case it wasn’t clear, 50GB is a lot of space.